At the most fundamental level, a consumer council is an organization that has been created in order to review products and services, as well as consumer issues. These are important groups because they specialize in specific types of industries and make sure that each of them are operating to the best of their abilities.
However, there is not just one consumer council; there are many. Often there is a least one consumer council in each state. The focus of the consumer council is dependent upon the type of services and goods that are produced in that region and how the council was established. A national consumer council will govern the entire region and put forth the precedent regarding products and goods, as well as the standards of service.
A national consumer council or a smaller consumer council is not regulated by the United States. Various other nations have consumer councils in order to protect their businesses and consumers.
A consumer council takes information provided by the consumers and looks into the inner machinations of the business itself. If there are any questions, complaints, or problems that consumers are consistently having, the consumer council raises these issues first. This is to ensure that the problem is rectified in a quick manner and that the company retains their marketability.
Consumer councils have been found around the nation regarding water plants, HIV-related products and services, services for mental disabilities, and various other goods and services. This helps to give a scope of the companies and initiatives for which consumer councils can be designated.