The Department of Consumer Affairs is an important agency that works to provide information to consumers on every level in order to help them better protect their rights regarding businesses, scams, and various other issues.
Consumer affairs, first and foremost, helps consumers answer the questions that they cannot answer themselves. When a consumer comes to the Department of Consumer Affairs, this is typically after they have already tried to answer their own questions and found that they are still unsure.
Through the Department of Consumer Affairs a number of different informational resources were brought together in order to help individuals learn about different issues regarding large and small businesses. There is a section that is dedicated to listing common complaints about certain companies. This is a way for consumers to learn the issues others have had before deciding to purchase or contract for services or products through certain companies.
For example, Consumer Affairs has information about virus scanning and software programs that are commonly advertised throughout computer ads. This information helps individuals find out what programs are good and which ones are scams.
There are also listings of recalls to automobiles, toys, baby products, and various other products. Recalls are important to abide by because this means that a product is faulty or has a known issue and needs to be repaired. Consumer affairs can give consumers information about recalls and how they can gain compensation that they need in order to continue in their normal routine. Overall, consumer affairs helps to make sure the public is informed about scams, fraud, recalls, and many issues which are potentially harmful.