What You Didn't Know About the Do Not Call List
π 2026 Update: Recent Changes to Consumer Protection Laws
Since the original article was written, several important changes have occurred that impact consumer rights, especially regarding deceptive practices. The Federal Trade Commission (FTC) has introduced new rules aimed at protecting consumers from unfair pricing and misleading advertising. These updates focus on transparency and accountability in various industries.
The earlier article continues further down the page and provides foundational information about the Do Not Call List. Hereβs what has changed that affects consumer protections.
π‘οΈ New FTC Rules on Deceptive Practices
In August 2024, the FTC announced a final rule to prohibit the sale or purchase of fake reviews and testimonials. This rule allows the FTC to seek civil penalties against violators. This helps ensure that consumers can trust what they read online.
ποΈ Ending Unfair Pricing Tactics
On May 12, 2025, the FTC's Rule on Unfair or Deceptive Fees took effect. This rule prohibits bait-and-switch pricing and requires businesses to disclose the total price upfront for live-event tickets and short-term lodging. This aims to eliminate hidden fees that mislead consumers.
π« Actions Against Deceptive Advertising
In December 2025, the FTC approved a final order against telehealth provider NextMed. The company was required to stop its deceptive advertising of weight-loss programs and pay $150,000 for consumer refunds. This action reflects the FTC's commitment to holding companies accountable for misleading claims.
π Rise in Cyberattacks and Scams
In October 2026, a study by Consumer Reports found that 9 in 10 Americans were targeted by cyberattacks or scams. This highlights the increased prevalence of deceptive advertising in digital spaces, making consumer protection more critical than ever.
π Key Takeaways
- π‘οΈ FTC rules now ban the sale of fake reviews.
- ποΈ New pricing rules require clear disclosure of total costs.
- π« NextMed faced penalties for deceptive advertising.
- π Cyber scams are affecting a vast number of Americans.
π‘ Tips for Staying Informed About Consumer Rights
Review your situation in detail with your attorney to better understand your rights and options.
π Know Your Rights
Stay informed about your consumer rights, especially regarding deceptive advertising and pricing practices. Familiarize yourself with the FTC's rules to know what businesses cannot do.
π Report Violations
If you encounter deceptive practices, report them to the FTC. This helps the agency take action against violators and protects other consumers from similar issues.
ποΈ Verify Event Pricing
When buying tickets for events, ensure that the total price is shown upfront. This includes all fees and charges, which is now required under the FTC's new rules.
π« Beware of Scams
Be cautious of online advertisements and offers that seem too good to be true. Given the rise in cyberattacks, always verify the source before providing personal information.
π¬ Seek Refunds or Cancellations
If you have been misled by a company, you have the right to request refunds or cancellations. Companies like NextMed are now required to make this process straightforward.
π Keep Records
Always keep records of your transactions and communications with businesses. This documentation can support your claims if you need to report deceptive practices.
π Free Options Ranked by User Reviews (2026)
No national paid service in consumer protection met the review threshold for this topic. Instead, here are free government and nonprofit resources that can help you navigate consumer rights.
π₯ 1. Federal Trade Commission (FTC)
The FTC offers resources for consumers about their rights and how to report unfair practices. It is the main federal agency dedicated to enforcing consumer protection laws. They have tools to help you understand your rights concerning deceptive advertising and unfair pricing.
π₯ 2. Consumer Federation of America
This nonprofit organization works to promote consumer rights and protect consumers from scams. They provide educational resources and advocate for strong consumer protection policies. They also file complaints against companies that violate consumer rights.
π₯ 3. Consumer Reports
Consumer Reports conducts independent research and publishes information on various products and services. They provide insights into consumer rights and scams, helping consumers make informed decisions. They also raise awareness about deceptive advertising practices.
4οΈβ£ Better Business Bureau (BBB)
The BBB helps consumers find trustworthy businesses and resolve disputes. They offer a platform for consumers to file complaints against companies that engage in deceptive practices. The BBB also provides information on business ratings and customer reviews.
π What to Check Before Paying for Help
- π Verify the credentials of any organization before paying.
- βοΈ Look for reviews or complaints against the service.
- π Understand what services are included for any fees.
- π¬ Confirm the organization's policies on refunds.
β Frequently Asked Questions
π€ What is the Do Not Call List?
The Do Not Call List is a registry that allows consumers to opt-out of receiving telemarketing calls. It helps protect consumers from unwanted phone calls from telemarketers.
π How can I report telemarketers violating the Do Not Call List?
You can report violations to the FTC by filing a complaint on their website. This helps the agency enforce the rules and take action against violators.
π‘οΈ What consumer protections are available against deceptive advertising?
Consumers are protected by FTC rules that prohibit misleading advertising. The FTC can take action against companies that engage in deceptive practices, ensuring accountability.
π« What should I do if I fall victim to a scam?
If you fall victim to a scam, report it to the FTC and your local authorities. Document all details of the scam to support your claims for refunds or legal action.
π How prevalent are cyber scams in the U.S.?
Recent reports indicate that 9 in 10 Americans have been targeted by cyber scams. This underscores the importance of being vigilant and informed about digital security.
π¬ Can I get a refund for misleading practices?
Yes, consumers have the right to request refunds if they were misled by a company's advertising. Companies like NextMed are required to honor such requests under FTC orders.
βοΈ Recent Cases Related to Consumer Protection
Recent court rulings highlight ongoing efforts to protect consumers from deceptive practices, especially in advertising and pricing.
- Puerto Rico court upholds consumer dispute resolution rulingTribunal De Apelaciones De Puerto Rico/Court of Appeals of Puerto Rico Β· June 25, 2026
- Ohio Court Affirms Dismissal of Tax Refund Case Against CityOhio Court of Appeals Β· August 12, 2026
- Ohio court dismisses inmate's request for jail-time creditOhio Court of Appeals Β· August 28, 2026
- Kansas court rules on jail credit for drug offender BarragerCourt of Appeals of Kansas Β· September 18, 2026
Explore more recent rulings in the news section.
End of October 2026 Update
A Do Not Call Registry has been the response given to the citizens of the United States in the fight to stop having telemarketers calling households. This came about because there were a number of telemarketing businesses that would obtain the numbers of households throughout the states where they were headquartered or throughout the United States.
Once these telemarketers got a hold of the citizensβ numbers, marketers began calling households every day asking them if they would like to purchase different types of goods or if they would like to enlist in certain services.
There were only some telemarketing businesses that provided legitimate services. Often many telemarketing companies were scams and people would lose money because of them. A Do Not Call Registry is a place where an individual or a household can put their numbers on a Do Not Call list. This Do Not Call list is updated frequently and is supposed to be available to telemarketers and various other marketing firms in order for them to check to see if the numbers they have been assigned are on the list.
When it comes to a Do Not Call Registry, the timeframe in which calls might still come in from telemarketers is less than a month. After that, the marketing calls are supposed to stop. If this does not occur, individuals are encouraged to file a complaint with the Do Not Call Registry that they used.